Crittenton Home Care Receives National 5-Star Rating

Crittenton Home Care, an Auburn Hills based home care agency serving Oakland, Macomb and Lapeer Counties, recently announced it has received an HHCAHPS (Home Health Consumer Assessment of Healthcare Providers & Systems) 5-Star Rating based on patient satisfaction survey results.

HHCAHPS star ratings provide a snapshot of the 4 measures of patient experiences and satisfaction on Home Health Compare. In addition, the HHCAHPS summary star rating combines all 4 HHCAHPS star ratings into a single, comprehensive rating. According to Medicare.gov, an agency with more stars indicates better care, 5 being the highest rating.

Crittenton Home Care

Crittenton Home Care

In addition to the 5-Star rating, Crittenton Home Care ranks above Michigan and national percentages for the timeliness of its first visit to patients after they are discharged from the hospital.

“The timeliness of our first visit to a patient is critical,” said Pamela Wozniak, Director of Crittenton Home Care. “When a patient is arriving home, we are there within 24-48 hours. Our patients also have an RN Case Manager assigned to them throughout their care. This is a major reason for our 5-star satisfaction rating.” Please see our results at www.Medicare.gov/homehealthcompare.

Crittenton Home Care has been providing Certified and Private Duty home care services for more than 30 years in Oakland, Macomb and Lapeer Counties. Crittenton Home Care covers a broad range of medical and personal care services offered by experienced nurses and trained staff who come directly to a patient’s home 24 hours a day, 7 days a week.  Crittenton Home Care is committed to providing quality, compassionate and individualized home health care in the most cost effective manner to meet the health care needs of it’s patients, clients and their families. For more information about Crittenton Home Care, visit www.crittentonhc.com or call 248-656-6757.

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