Crittenton Home Care has been named a 2014 HHCAHPS Honors recipient, a prestigious award recognizing home health agencies that continuously provide quality care as measured from the patient’s point of view.
The agency also announced yesterday in a statement that it has been named a Top Agency of the 2014 HomeCare Elite™, a recognition of the top-performing home health agencies in the United States.
Crittenton Home Care is committed to providing quality, compassionate and individualized home health care in the most cost effective manner to meet the health care needs of its patients, clients and their families.
Established by Deyta, this prestigious HHCAHPS annual honor recognizes home health agencies that continuously provide the highest level of satisfaction through their care as measured from the patient’s point of view.
“HHCAHPS Honors recognizes agencies who work hard and are dedicated to delivering quality care, and it shows in their patient satisfaction scores. We are honored to be partnered with these top performers,” said Kevin Porter, President and CEO of Deyta.
The Top Agency Award is sponsored by OCS HomeCare by National Research Corporation, the leading provider of home health metrics and analytics, and DecisionHealth, publisher of the most respected independent newsletter in the home health profession, Home Health Line. Now in its ninth year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, best practice (process measure) implementation, patient experience (Home Health CAHPS®), quality improvement and consistency, and financial performance. Out of 9,994 agencies considered, 2,501 are elite.
“The 2014 HomeCare Elite winners demonstrate a commitment to providing high quality care in their home health communities and we recognize them for their remarkable achievements,” said Mary Oakes, Senior Vice President of Post-Acute at National Research. “We congratulate Crittenton Home Care on being recognized as a top home care agency.”
Crittenton Home Care has been providing Certified and Private Duty home care services for more than 30 years in Oakland, Macomb, and Lapeer Counties. Crittenton Home Care covers a broad range of medical and personal care services offered by experienced nurses and trained staff who come directly to a patient’s home 24 hours a day, 7 days a week. For more information about Crittenton Home Care, visit www.crittentonhc.com or call 248-656-6757.
About Deyta, LLC
Partnering with thousands of hospice, home health, and healthcare organizations, Deyta simplifies data-driven management, enabling our clients to overcome the mountains of data that cloud good judgment. With Deyta’s High Definition Success Guidance solutions and services, healthcare leaders make proactive decisions that strengthen financial performance, improve operational efficiency, assure CMS compliance, and provide better patient care.
About National Research Corporation
For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.
Recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.
National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to info@nationalresearch.com, or visit www.nationalresearch.com.
About DecisionHealth®
For over 25 years, DecisionHealth has served as the home care industry’s leading source for analysis, guidance and tools that improve revenue cycle performance, profitability and regulatory compliance. Agencies nationwide turn to DecisionHealth for education and training, coding and billing solutions, and ongoing expert guidance through its family of subscription-based services. DecisionHealth also certifies home health agency professionals in coding and OASIS-C through its Board of Medical Specialty Coding & Compliance, and provides custom consulting services to agency leaders through its DecisionHealth Professional Services unit. For product information, call 1-855-CALL-DH1 or visit www.decisionhealth.com
About Sarah Hovis