The City of Rochester is proud to announce it has received the ICMA and National Research Center (NRC) Voice of the People Award For Excellence. The award, from ICMA, the nation’s premier organization of professional local government leaders, and NRC, the nation’s leading research firm for local government, recognizes the City of Rochester for its use of citizen surveys to influence service quality.  Rochester received the award as recognition of having specific service quality ratings in the … [Read more...]